What is the onboarding process for a teacher on this platform?
Teacher onboarding is a quite simple and short process on this platform.
- Teachers need to sign up with their email addresses.
- A verification email with a link will be sent to the email address. Teachers are required to verify the email addresses by clicking on the link.
- After the verification, teachers can fill their application form which is then sent to the admin for the approval.
- Once the admin approves the application form, the teacher can then create his/her profile and is ready to take classes.
How to create a teacher profile?
Creating an attractive and student-friendly profile is important to gain more students. As soon as the teacher application form is approved by the admin, the teacher can proceed further and create his/her profile. To create a teacher profile:
- Sign in to the account. Go to "Settings" and start filing the required information.
- Firstly teachers need to fill their general information like username, first & last name, gender, phone number, introduction video YouTube link (if any), country, timezone, biography, and from when they can start scheduling lessons. A clear display picture of the teacher is also very important for a good teacher profile.
- After that, the teachers need to set up their availability for lesson scheduling. Availability can be set on a daily and weekly basis.
- Teachers then set the rate for their single or bulk lessons in the price tab. Teachers can also choose to offer free trial sessions or not.
- A teacher's work experience is an important factor for a student. Teachers need to add their experience under the experience tab in the settings.
- Skills like accents, proficiency level, subjects, etc. also need to be added under the skills tab in the settings option.
- Adding the languages a teacher speaks and the language proficiency also helps students to select a teacher.
The profile is now ready and teachers can take lessons.
Is there any option to add accents, dialects, and skills in teachers profiles?
Yes, teachers can add their skills to their profile to make their profile more informative for the students. To add skills:
- Sign in to the account. Go to "Settings" and click on the "Skills" tab.
- From there, teachers can add accents, subjects, level of teaching, and save them to reflect on their profile.
- Lastly, click "Save Changes" at the bottom of the page to save your changes.
How can teachers add resume items to their profile?
While filing the teacher application form, there is a field that requires to fill up the resume details of the teacher along with the relevant certificates. Teachers can use that form to add their resume items into their profile.
Is there any option to upload an introduction video to make teachers profiles more attractive?
Teachers can upload their introduction video on YouTube and add the link of the video in their profile. To add a video into their profile:
- Sign in to the account. Go to "Settings" and click on the "General" tab.
- Teachers can add their YouTube video link under the field name "Introduction Video Link".
- Lastly, click "Save Changes" at the bottom of the page to save your changes.
How can teachers set their availability?
Teachers are required to set their availability so that students can schedule their lessons as per the available time set by the teachers. Teachers can set their availability by:
- Sign in to the account. Go to "Settings" and click on the "Availability" tab.
- From there, teachers can set their available date and time which will be reflected in their profiles.
- Click "Save" to save your changes.
Can teachers set their availability for the complete week?
Yes, teachers can set their availability for the complete week instead of setting the daily schedule. To set weekly availability:
- Sign in to the account. Go to "Settings" and click on the "Weekly Schedule" tab.
- A calendar is displayed from where teachers can easily set their weekly availability.
- Click "Save" to save your changes.
How can teachers set their country and time zone?
Setting the country and time zone for teachers helps them to coordinate better with the students located in different geographic locations. To set country and time zone:
- Sign in to the account. Go to "Settings" and click on the "General" tab.
- From there, teachers can select their country and time zone.
- Lastly, click "Save Changes" at the bottom of the page to save your selected option.
How can teachers set their lesson rates/hourly rates?
Lesson rates/hourly rates are displayed in the profiles of the teachers for the students. To set lesson rates/hourly rates:
- Sign in to the account. Go to "Settings" and click on the "Price" tab.
- From there, teachers can set rates for single and bulk lessons.
- Lastly, click "Save Changes" to save your selected price.
Is it mandatory for the teacher to offer free trial sessions?
No, it is completely the teacher's choice to offer a free trial or not. If a teacher does not want to offer free trial sessions, he/she can change that. To enable/disable free trial lessons:
- Sign in to the account. Go to "Settings" and click on the "Price" tab.
- Check/Uncheck the "Enable Free Trial" option.
- Lastly, click "Save Changes" to save your selected option.
How can teachers enhance their profiles and make it outstanding?
Teachers can include the YouTube link of their introduction video to make it more attractive. They can also include relevant information about themselves like biography, skills, experience, and languages which also helps in making their profile outstanding.
Can teachers edit their availability if they are not available for a few days?
Yes, teachers can always edit their calendar if they are not available and cannot deliver lessons for a few days. To change the availability:
- Sign in to the account. Go to "Settings" and click on the "Availability" tab.
- Under the "Availability" tab, teachers can set their availability as per their schedule.
- Click " Save" to save the changes.
Is there any option for teachers to create a lesson plan and share it with students?
Yes, teachers can create a lesson plan and share it with the students. To create a lesson plan:
- Sign in to the account. Go to the "Lesson Plan" option on the left side of the screen.
- Click the "Add New Lesson" button on the top right corner and start filling the lesson details like title, description, difficulty level, links, and upload plan files.
- Click "Save" to create the plan.
Can a teacher reschedule a lesson if he/she misses it?
Yes, a teacher can reschedule a lesson if it is missed. To reschedule a lesson:
- Sign in to the account. Go to "Lessons".
- The missed lesson will be listed under the "Lessons".
- Click on the "Reschedule Lesson" icon of the missed lesson.
- A pop-up box will open. Mention a comment for rescheduling the lesson for the student and click "Send".
- A notification will be sent to the student for rescheduling the lesson.
- The student can then select another time and date from teacher's availability to reschedule the lesson.
What if a teacher cannot attend an upcoming session booked by the student?
The teacher can send a request to the student to reschedule the lesson if he/she will not be able to attend the lesson. To request for rescheduling:
- Sign in to the account. Go to "Lessons" where the list of all the delivered/scheduled lessons will be available.
- Click on the "Reschedule Lesson" icon of the lesson that needs to be rescheduled.
- A pop-up box will open. Mention a comment for rescheduling the lesson for the student and click "Send".
- A notification will be sent to the student for rescheduling the lesson.
- The student can then select another time and date from teacher's availability to reschedule the lesson.
What if a student misses a booked lesson?
If a student misses a lesson, the student can send a request to the teacher to reschedule the lesson at a time suitable to both.
Is there any feature to record audio and video?
The audio/video recording feature depends on the third-party API integrated into the system. The API currently integrated is CometChat that does support the recording functionality. However, we are coming up with a new release of Yo!Coach with a new API - LessonFace that supports audio/video recording.
Can teachers gift a lesson/session to the students?
Yes, there is an option for teachers to buy gift cards for their students. To purchase a gift card:
- Sign in to the account. Go to "Buy Giftcard".
- Click "Send Gift Card" and fill the required details like your phone number, gift card amount, recipient name, and email address.
- Click "Send Gift Card" where you will be asked to choose your payment option.
- Select your payment option and then you will be redirected to the payment gateway. Complete the payment process and your gift card will be sent to the student.
Is there any option to rate and review the teachers?
Yes, students can rate the teachers as soon as the session is over according to their experience with the teachers. These ratings are then reflected on teachers profiles according to which other students can select their teachers.
How can teachers improve their ranking in the teacher list?
The ranking of teachers depends upon the number of positive reviews and ratings given by the students who attended their lessons. It also depends upon the number of lessons delivered by the teacher. The teachers are advised to encourage their students to leave their feedback after the session to improve their ranking.
How can teachers lock their lesson rates for individual students?
Teachers can set different prices for different students. To lock the price for a student:
- Sign in to the account. Go to "Students" where you can see the list of all the students.
- Click on the lock icon of the student for which you want to lock the price. A pop-up will open where you can mention the prices of single and bulk lessons.
- Click "Save" and the prices will be locked for that student.
Can teachers receive more than 12 hours notice on bookings?
Yes, the teacher can set the notice on bookings to as long as 24 hours and will receive the notification whenever the booking is made. To change the time of notifications received:
- Sign in to the account. Go to "Settings" and click on the "General" tab.
- Teachers can then select their preferred option in the "Booking Before" field.
- Lastly, click "Save Changes" to save your selected option.
Can teachers teach lessons using a mobile device?
Yes, Yo!Coach is mobile responsive and can be used on a mobile device. However, there is no mobile app for it currently.
How and when teachers receive the payments?
Teachers receive the payment of the sessions as soon as they deliver the sessions and mark the sessions as completed. To mark the session competed:
- After ending the session, click "Charge Learner".
- The payment of the session will be made by the admin.