Frequently Asked Questions

Getting Started

Can the teachers and students check the scheduled lessons as per their time zones?

Yes, teachers and students can see the scheduled lessons as per their time zones simplifying the problem for teachers and students located in different time zones.

They can go to "Settings" and select their "Time Zone".

How can new teachers approach students?
Are there any special equipment required by teachers and students to use the website launched by Yo!Coach?
What are the trial sessions? How can students schedule trial sessions?
Is there any demo or tutorial available for Yo!Coach?

Teacher's Section

What is the onboarding process for a teacher on this platform?

Teacher onboarding is a quite simple and short process on this platform.

  • Teachers need to sign up with their email addresses.
  • A verification email with a link will be sent to the email address. Teachers are required to verify the email addresses by clicking on the link.
  • After the verification, teachers can fill their application form which is then sent to the admin for the approval.
  • Once the admin approves the application form, the teacher can then create his/her profile and is ready to take classes.
How to create a teacher profile?
How can teachers add resume items to their profile?
Is there any option to add accents, dialects, and skills in teachers profiles?
How can teachers add resume items to their profile?
Is there any option to upload an introduction video to make teachers profiles more attractive?
Is there any option to add accents, dialects, and skills in teachers profiles?
How can teachers set their availability?
Can teachers set their availability for the complete week?
How can teachers set their country and time zone?
How can teachers set their lesson rates/hourly rates?
Is it mandatory for the teacher to offer free trial sessions?
How can teachers enhance their profiles and make it outstanding?
Can teachers edit their availability if they are not available for a few days?
Is there any option for teachers to create a lesson plan and share it with students?
Can a teacher reschedule a lesson if he/she misses it?
What if a teacher cannot attend an upcoming session booked by the student?
What if a student misses a booked lesson?
Is there any feature to record audio and video?
Can teachers gift a lesson/session to the students?
Is there any option to rate and review the teachers?
How can teachers improve their ranking in the teacher list?
How can teachers lock their lesson rates for individual students?
Can teachers receive more than 12 hours notice on bookings?
Can teachers teach lessons using a mobile device?
How and when teachers receive the payments?

Student's Section

How can students start their first lesson?

To start the first lesson:

  • Sign in to the account. Click on "Find a Teacher".
  • All the teachers registered on the portal will be displayed on the screen. Students can shortlist the teachers from the list as per their requirements.
  • Students can also use filters based on language and availability to narrow down the search and get a more refined list of teachers.
  • Students can then schedule a free trial with the shortlisted teachers to get an idea of the teacher.
  • Post that, the students can select a teacher that suits them and continue with their classes.
How do new students get started?
Can students leave feedback for a teacher?
How can students purchase a lesson?
How can students schedule a lesson?
How can students reschedule a lesson?
How can students cancel a lesson?

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